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Business Proces Management
Kratica: Opterećenje: 25(P) + 15(S) + 0(SJ) + 0(A) + 0(TJ) + 0(PK) + 0(T)
Nositelji: doc. dr. sc. Tomislav Hernaus
Izvođači:
Opis predmeta:
Description of general and specific competences (knowledge and skills) to be developed by this course:
Introduction and analysis of concept, basic theoretical and practical problems of process orientation in modern organizations. Acquiring necessary knowledge for understanding the importance of business processes and successful business process management.


Course Contents
1. PROCESS ORIENTATION
2. BUSINESS PROCESSES
3. PROCESS-ORIENTED ORGANIZATION
4. PROCESS MANAGEMENT
5. BUSINESS PROCESS ANALYSIS AND MODELLING
6. BUSINESS PROCESS PERFORMANCE MEASUREMENT
7. BUSINESS PROCESS CHANGE
8. INFORMATION SUPPORT TO BUSINESS PROCESS MANAGEMENT
Jezici na kojima se održava nastava: Engleski
Obavezna literatura:
1. 1. Harmon, P.: Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Morgan-Kaufmann, Burlington, 2014
Preporučena literatura:
2. 1. Dumas, M., La Rosa, M., Mendling, J., Reijers, H.: Fundamentals of Business Process Management, Springer, Berlin, 2013 2. Jeston, J., Nelis, J.: Business Process Management: Practical Guidelines to Succesful Implementation, Butterworth-Heinemann, London, 2008
Legenda
P - Predavanja
S - Seminar
SJ - Vježbe iz stranog jezika
A - Auditorne vježbe
TJ - Vježbe tjelesnog odgoja
PK - Vježbe u praktikumu
T - Terenske vježbe
* - Predmet se ne polaže
Srce - Sveučilišni računski centar Sveučilišta u Zagrebu