|Business process management systems
|Kratica: BPMS-ND||Opterećenje: 20(P)
|Nositelji: ||prof. dr. sc. Vesna Bosilj Vukšić
|Izvođači: ||prof. dr. sc. Vesna Bosilj Vukšić
Auditorne vježbe, Seminar
Description of general and specific competences (knowledge and skills) to be developed by this course:
Students are introduced to methods and the development process of the system for business process management and on methods for business process modelling and on the interconnectivity between business process management and its IT implementation projects. The course aims at developing the knowledge and skills related to information technology (IT) and business process modelling (BPM). Students gain specific knowledge about the tools for managing business processes, discuss practical examples and are trained to lead business change projects.
1. Introduction into business process management.
2. Business process change and IT implementation.
3. Business process management system definition.
4. Overview of business process modelling methods.
5. Overview, analysis and comparison of business process modelling, analysis and management tools.
6. Business process repository as a foundation for IS development.
7. Discrete event simulaton as a method for business process management.
8. Business process management systems development.
9. Measurement of costs, performances and outcomes of business process management systems.
10. Integration of knowledge management and business process management systems.
|Jezici na kojima se održava nastava: Engleski
|1. ||Bosilj Vukšić, V., Hernaus, T. and Kovačič, A. (2008), Upravljanje poslovnim procesima: organizacijski i informacijski pristup, Školska knjiga, Zagreb.
Bosilj Vukšić, V. and Kovačič, A. (2004), Upravljanje poslovnim procesima, Sinergija, Zagreb.
Harmon, P. (2007), Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals, Morgan Kaufman Publishers, San Francisco.
|2. ||Jeston, J. and Nelis, J. (2006), Business Process Management: Practical Guidelines to Successful Implementations, Elsevier.
Chaffey, D. and Wood, S. (2005), Business Information Management: Improving Performance Using Information Systems, Prentice Hall.
Burlton, R.T. (2003), Business Process Management: Profiting form Processes, Sams Publishing.